Iroquois Essay -- essays research papers

Nothing is so fundamental yet so important to the freedoms we enjoy as Americans as the United States Constitution, which guarantees our right to do and say as we please so long as it does no harm. The Iroquois Federation preamble describes the purpose of the government set up by the government in their statements the emphasis is placed on perfect peace for the welfare of the people. Their focus was fighting for, the liberty of the people. Among the Indian nations whose ancient seats were within the limits of our republic, the Iroquois have long continued to occupy the most conspicuous position. The Iroquois flourished in independence, and capable of self protection, long after the new England and Virginia races had surrendered their jurisdictions, and fallen into the condition of dependent. Nations they now stand forth upon the canvas of Indian history prominent alike for the wisdom of their civil institutions of the league. Only the Iroquois had a system that seemed to meet most of the demands espoused by the many parties to the debates the Iroquois certainly have a considered the influence on the drafty of our own constitution, and we present day Americans owe them a very large debt. At the time of the founding of Iroquois League of nation, we have only the early stories, which was passed down from generation until such time as a written language existed. We only have stories that were passed down form generation to generation until such time as there was a written language and interprets available to record that early history. Early explores and colonist found the Iroquois well establish as they had been for many generations with a democratic government, with a form at religion that acknowledged a creator in heaven; with a strong sense of family which was used on, and controlled by their women.   Ã‚  Ã‚  Ã‚  Ã‚  In 1744 an Iroquois leader, Canassatege, had an idea. In presenting the idea to his assembly, he realized that no one was listening to what he had to say. He suggested that they should form an umbrella group that consisted of thirteen colonies. The thirteen colonies were derived from the thirteen cousins of the Iroquois people.   Ã‚  Ã‚  Ã‚  Ã‚  He mentioned each colony could keep his authority and the thirteen colonies could speak to each with one voice. Many years later the United States family developed this idea... ...ded for quick land acquisitions on order to serve the interests of the restless white frontiersmen.   Ã‚  Ã‚  Ã‚  Ã‚  Working the legal structures of the United States as well as through demonstrative activities, the Iroquois nations are trying to regain some of their land and protest their rights. They are people with tremendous sense of endurance and inner strength. Their persistence as a viable and cohesive culture is a monument to human values that have meaning in spite of persecution and defeat, by a military strong culture. The league of the Iroquois lives on a testimony to freedom, for all that care to examine it. Its spirit endures as a vision and a good for betterment of mankind. References  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Lathom, Earl: The Declaration of Independence and the constitution. Revised Edition- Copyright 1956  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  www.law.ou.edu/hist/iroquois.html  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Guide Jr., Donald A: The Iroquois and the founding of the American Nation. Copyright 1977  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Morgan, Henry Lewis: League of the Iroquois  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  The American Journey

A Paper On Customer Satisfaction

Marketing Is an organizational function and a set of processes for creating, communicating and delivering values to customers and for managing customer relationships In ways that benefit the organization and its stakeholders. These values are related to an economic dimension and the psychological dimension of the said marketing definition. The same dimensions speak about perceived price through transaction values and cognitive and affective influences on brand choice and affective influences.This definition of marketing leads to the importance and critical roles of customers perception of corporate Images and reputation leading to customer satisfaction as an Intermediary to customer loyalty. This Is done In relevance with the belief and fact that customers are the primary ‘assets' of a market and not the product itself. With customers being satisfied, or if customers show a high level of satisfaction then only can the market for the particular product grow. This in turn can lea d to customer loyalty and loyalty intention. What is Customer Satisfaction?Customer Satisfaction Is said to be able to Increase product sales and bring about fulfillment response. It is a Judgment that a product or service feature, or the reduce itself, provided or is providing a pleasurable level of consumption-related fulfillment including levels of under or over-fulfillment. † It is the degree of experience that a customer receives from a good or service provided by a market. Thus ‘Customer Satisfaction' is the measure of this degree of experience or pleasure of customers measured by the number of repeated customers who repeatedly use the goods or service.It is also seen that customer satisfaction leads to the customers being loyal to the product or service thus in return be loyal to the particular brand of the product. It can also be used as a measure of loyalty intention. Oliver(1997) defined customer's loyalty as â€Å"a deep held commitment to rebury or re-patron ize a preferred product or service consistently in the future, thereby causing repetitive same brand or same brand-set purchasing, despite situational influences and marketing efforts that have the potential to cause switching behavior. Loyalty then is the intent or the customer's behavior to rebury the same product or service from a particular source (thus linking to a brand) because of the satisfaction that he or she achieved from using the product/service repeatedly. Why is Customer Satisfaction Important? Talking about customer satisfaction, one must understand why customer satisfaction is important. In asking that question the following reasons come up based on research. The main point is because customer satisfaction as a measure of loyalty intention and customer retention is a leading indicator and a point differentiator.Studying customer satisfaction or performing customer satisfaction surveys yields a better understanding of customer lifetime value and reduces customer chur n. In saying so, keeping and making old customers satisfied is a lot cheaper than acquiring new ones. Making customers happy reduces negative word of mouth for the product or service and thus doesn't affect the product or service negatively. On the other hand, with satisfied and happy customers word of mouth would enable an acquisition of many more other customers who can then be transformed to satisfied customers and then into totally satisfied customers.Retaining customers who are satisfied isn't much of a problem, it is those customers who often have problems with the products or services offered that needs to be looked into. Suppose if a ‘satisfaction' survey is carried out on a particular product, and the result gives a list if any customers who are not satisfied with the product or who gives a low rating for the product; then one must look into how and why they are unsatisfied with the product. One can keep a watch list on these customers and follow up with different que ries so as to determine why they are not satisfied.In knowing this, the brand can know the actual number of people who have intent of repurchase and of those who are actually loyal to the brand. The main difference between competitors in a market is their ability to retain and satisfy those customers who continue to be with them. Bringing customer satisfaction as a main strategy or a core point of action for a brand can be a detrimental factor for two or more competitors offering the same service or product. Take for example Competitor A and Competitor B both offering Product X.A customer C would go for either of the competitor's Product X if C would have received feedback from another customer (say D) if D would have given a positive feedback to given a positive word of mouth feedback to C of the Product X from Competitor A if the competitor A had offered or given a high level of satisfaction to the customer D. Thus the main differentiating factor for C for choosing product X from A and B would highly depend on the recommendation from D. This is what is meant by acquiring new customers and retaining old ones based on customer satisfaction.Studies have shown that totally satisfied customers are more loyal to a brand than Just satisfied customers. The Customer Lifetime Value (CLC) which can yield profit from a customer based on prediction of spending of the customer on a particular product or service is different for totally and Just satisfied customers. Just satisfied customers can and eight defect to other products or services and have a lower CLC. This is because with just satisfied customers, chances of new products from competitors who offer better services and benefits might make them shift from their regular brand and products.This can be attributed to the effect of the new product attributes that wooed them to shift or because of the lack of retention capability of the current brand. In the case of totally satisfied customers however, a new product or s ervice with better offers and benefits than the current brand isn't enough to deter them to take a shift. This might be due to the high loyalty they have towards their current brand because of their high levels of satisfaction they achieved from using the product or service or because of the brand's capability to retain them by incorporating customer satisfaction strategies in their business plans.Thus we can see that Just satisfied customers are willing to shift to other products more readily than totally satisfied customers. Markets should be able to distinguish between these two and formulate strategies to convert Just satisfied to totally satisfied customers which can raise the Customer Lifetime Value and thus increase profit. Consistency as a Customer Satisfaction Tool For a brand to be able to retain customers and to make them satisfied and happy, consistency is one of the major routes in achieving total customer satisfaction.The consistency that the paper talks about is the c onsistent satisfaction of a customer and its measure of relation to the overall sum of customer satisfaction over a period of time. This is in contrast to the measure of a five point scale satisfaction survey of individual customers. In measuring this satisfaction consistency, we measure the attestation levels of an individual customer for a particular product or service provided by a certain brand over their continued use and repurchase of the product or brand. This gives us a better understanding of the customer's response to the product or service though out the customer lifetime value.With increasing use of the product the customer can either be satisfied, totally satisfied or be frustrated with the product. This study based on consistency can then be translated into strategies or plans to enable the brand to retain the dissatisfied customer, convert the Just testified and improve the totally satisfied customer. Throughout the customers' lifetime with the product the brands cons istent work to provide them with excellent and effortless service and a consistent support mechanism can ensure maximum customer satisfaction. However not all brands can offer and deliver the same.Having a positive customer-experience emotions- encompassed in a feeling of trust-were the biggest drivers of satisfaction and loyalty in a majority of industries. Consistency with customers in relationships, services and relations is important to forge trust brands' customer pool. A company's brand is driven by more than the combination of promises made and kept. It is also critical to ensure customers recognize the delivery of those promises. This requires communicating and key messages that consistently highlight delivery and themes.In this case customer's perceptions and views of the brand are reinforced. This in turn generates goodwill in the minds of the customers thus leading into a satisfaction level though the communication of these fulfilling promises and on time market communica tions to reinforce experiences. Relationship between Price and Satisfaction Say a customer A was traveling and had to stop to stay for a night. The hotel that he stayed charged him an exorbitant amount as the room rent and other charges and this caused A to be upset and thus dissatisfied with the hotel.But because of the urgent requirement he had to put up with it. But in staying at the hotel he found out that the overall service of the hotel, the staffs and the facilities provided were much more than he anticipated. When asked to rate the hotel he gave it a ten out of ten. This is an example of how price can be related to satisfaction. But this is not the case with most products and services. Customers often expect good sales and services when they pay a hefty price for a product. If the product performs they are more likely to continue the use of the same product and recommend the same to others.The opposite is the case if the product doesn't meet the necessary requirements the cu stomer had in mind while paying for it. If that's the case, a sure negative response from the customer via word of mouth would go to others, thus making the brand lose out on a potential customer while not retaining a customer. Thus customer satisfaction and price has a direct negative relationship and impact on customer attention. This is regardless of satisfaction with the service experience or reward programmer membership status.This also shows the price sensitivity of customers in relation to being satisfied with a product or service. Achieving Customer Satisfaction As customer satisfaction is an important factor for brands, companies and the market, plans and strategies must be included to achieve the same. This part of the paper will give a simple layout on how to achieve customer satisfaction. Since the business or the market continues to exist because of the customer, the customer should be made the first priority. This is in accordance to what was said at the beginning of t he paper where customers where declared as assets of a market.If customers are unhappy and uncaring for a product or service; chances are they have already made up their minds to shift to another. They also are highly capable to spread negativity about the same product or service via word of mouth. A â€Å"Can-Do† attitude by sales executives and the staffs in general can go a long way to making customers happy and satisfied. Inconvenience caused by the staffs and personnel at a retail shop or outlet can cause a very long lasting negative impression on the minds f the customers. The lesser the complaints received, the more highly the customer is satisfied with the service.Communication with customers also offers a great platform in creating relationships with them and building trust in them. Also communication about the services and products provided by the brand to increase the knowledge of the customer is an ideal way to retain customers. If the full quality and service of a product and the extent to which the product or service can be used is made known to customer gets about the product or service, the more highly it can affect his/her purchase decision again and again. This can then lead to customer retention and satisfaction.Timing is also one of the basic factors that can lead to customer satisfaction or dissatisfaction. On time deliveries, sales and services, and deadlines are real time factors influencing customer satisfaction. Uncertainty and lack of confidence with customers are negative points on the customer's mind. Your customer expects prompt, courteous service. When asking for service help, your customer should never have to make a second call. Establish clearly defined and attainable service standards using the input of customers and employees. Ensure hat those standards are thoroughly understood by employees and promoted to customers.Put the standards into practice through employee reward programs that establish and recognize excellenc e in service. Research into competitors actions to improve your own goals and improve your own techniques and services. Remember that the customer is the markets' everything. Complains must be listened and taken into account. Positive solutions must be encouraged along with politeness, compliments and enthusiasm. You are the company that the customer sees. The customer is always evaluating you, so offer a better service than your competitors ND always show interest in the customer.Conclusion In concluding we can see that although there are customers who will always buy and purchase a product or service because of needs and requirements; totally satisfied customers are hard to find. Retaining Just satisfied customers also is a hard process since it entails a lot of work and research into why there can be a shift even when they are satisfied. Customer satisfaction is thus seen as not Just a unit of measure for brands and markets to calculate their profits and revenues but is seen as a n important factor for marketing strategies and plans.This is because the more satisfied the customers are, the more loyal they can become and the more loyal they become the more benefit the brand and the market can achieve from them in terms of profit and revenue. The results of the study shows that the markets offering different products and services should concentrate on customer satisfaction as it plays an important role in retaining customers which are the â€Å"Assets† of any market. References 1. Enhance Plus; â€Å"Why is Customer Satisfaction Important? † 2. â€Å"The effect of price on return intentions: Do satisfaction and reward programmer membership matter?

The Schutz Marke Wall Clock - 1338 Words

A treasured time piece in transition to family heirloom. The Schutz Marke Wall Clock is a unique blend of art and furniture and is characteristic of the German craftsmanship of the 19th century and stopped production after 1932. Ironically, Louise Pearson (my great-grandmother) purchased this clock in 1932. The picturesque style of this brand of clocks makes it a centerpiece in the home, as many have them hanging in their home to this day. â€Å"Regulator clocks, sometimes referred to as pendulum clocks, were invented in the late 18th century in a quest for greater timekeeping accuracy† (. This is a culturally symbolic timepiece and its character is more enhanced as it is no longer crafted by Schutz Marke. Many have the clocks hanging on their walls, even without that special meaning they hold for some. My grandmother perceives this as both functional and symbolic of her relationship with her mother and the meaning it held for her, and that is why she has one. The intricat e details along the sides and in the hands themselves is amazing. There are many types of clocks made and manufactured but the Antique Schutz Marke German Vienna wall clock is a classic—a strikingly magnificent work of art. The importance of this artifact is that the details tell the craftmaker’s story from the time period it was created. Its craftsmanship is just one aspect of its significance, as this time piece brings that connection from past, present, and future for a family. The particular clock

Analysis Of The Year 480 Ce King Leonidas Of Sparta

In the year 480 CE King Leonidas of Sparta was faced with one of the toughest decisions in war history. He decided to take three hundred Spartan soldiers to war with him at the pass of Thermopylae. King Leonidas’ decision would mark his name in the history books, after his death statues and monuments, along with books and films were created to reflect on his heroism against the Persians. 300 is a prime example, and has been nominated for numerous awards and is a known movie for the events that took place in Thermopylae in 480 CE. Zach Snyder’s film was excellent and displayed some accurate events in history, but being based on the Battle of Thermopylae 300 did not portray Spartan life and the details of battle in a precise way. Most details about warfare, Spartan upbringing, and people involved in the war were off and not accurate to history. Off the bat the first scene in 300 is very historically accurate. In Sparta when a baby was born it would be examined and searched for defects or any misshaped body parts and if the baby did not seem fit, it would be discarded (PK). That was displayed in the beginning of 300 when baby Leonidas was examined after birth. King Leonidas went through all evaluations and other rituals for males. At the young age of seven he went away to Agoge, which was sort of like a â€Å"Warrior-Initiation† for young men . Scenes from the film showed young boys being trained and fighting to toughen each other up. Also 300 showed boys being punished

W1 Active Adj - 14109 Words

LONGMAN COMMUNICATION 3000 1 Longman Communication 3000 The Longman Communication 3000 is a list of the 3000 most frequent words in both spoken and written English, based on statistical analysis of the 390 million words contained in the Longman Corpus Network – a group of corpuses or databases of authentic English language. The Longman Communication 3000 represents the core of the English language and shows students of English which words are the most important for them to learn and study in order to communicate effectively in both speech and writing. Analysis of the Longman Corpus Network shows that these 3000 most frequent words in spoken and written English account for 86% of the language. This means that by knowing this list of†¦show more content†¦tion 3000 a indefinite article, determiner S1, W1 abandon v W3 ability n S2, W1 able adj S1, W1 about prep S1, W1 about adv S1, W1 above adv, prep S2, W1 above adj W3 abroad adv S2, W3 absence n S3, W2 absolute adj S2, W3 absolutely adv S1, W3 absorb v W3 abuse n S2, W3 acad emic adj W2 accept v S1, W1 acceptable adj S3, W3 access n S2, W1 accident n S2, W2 accommodation n S2, W2 accompany v W2 according to prep S2, W1 account n S1, W1 account v S3, W2 accurate adj S2, W3 accuse v W3 achieve v S2, W1 achievement n S3, W2 acid n W3 acknowledge v S3, W3 acquire v W2 across adv, prep S1, W1 act n S1, W1 act v S2, W1 action n S1, W1 active adj S2, W2 activist n S3 activity n S2, W1 actor n W3 actual adj S1, W2 actually adv S1, W1 ad n S3, W3 adapt v W3 add v S1, W1 addition n S3, W1 additional adj S3, W2 address n S2, W2 address v S2, W2 adequate adj S3, W3 adjust v W3 administration n S2, W2 administrative adj W3 admire v S3 admission n W3 admit v S2, W1 adopt v S3, W2 adult n S2, W2 adult adj W3 advance n S2, W2 advance v W3 advanced adj W3 advantage n S2, W1 advert n S3 advertise v S3, W3 advertisement n S3 advertising n W3 advice n S2, W2 advise v S2, W2 adviser n S3, W3 affair n S2, W1 affect v S2, W1 afford v S1, W3 afraid adj S1, W2 after prep, conj, adv S1, W1 afternoon n S1, W2 afterwards adv S2, W3 again adv S1, W1 against prep S1, W1 age n S1, W1 aged adj W3 agency n S3, W1 agent n S3, W2 aggressive adj S3 ago adv S1, W1 agree v S1, W1 agreement n S2, W1 agriculture nShow MoreRelatedAcca F7 Int Kit Supplement Dec 0826757 Words   |  108 Pagestransaction DEBIT Revenue CREDIT Cost of sales Step 4: Cancel intragroup balances DEBIT Receivables CREDIT Payables 3 Non-controlling interest Share capital Retained earnings Non-controlling interest 20% 4 Retained earnings Per question Unrealised profit (W1) Less pre acquisition Goose: 80% Ãâ€" 240 Total, as per Statement of Changes in Equity 192 672 Boo $ 000 500 (20) 480 $ 000 100 240 340 68 Goose $ 000 240 $100,000 $100,000 $100,000 $100,000 $20,000 $20,000 $100,000 $100,000 $100,000 $100,000 – 240

Camila is an Argentinean film set in the mid 19th Essay Example For Students

Camila is an Argentinean film set in the mid 19th Essay century, during the Rosas regime. The film focuses on the lives of a young girl, Camila, and her Jesuit priest Ladislao Gutierrez. Camila and Ladisalo fall in love and the film follows their troubles. Through following the events that happen with Camila and Ladisalo, the director shows how restrictive and devout followers of Rosas were and of the resentment against him. The unjust ways of the Rosas regime were illustrated passively. Instead of having Rosas a central character issuing orders to be carried out, Rosas was instead placed in the background of the film. You would see Rosas through the actions of the church, military, and of the common people. His picture adorned the towns, everyone was to wear a red ribbon symbolizing their loyalty to Rosas. His supporters spoke of him proudly while those against him had to hide in silence. To illustrate the inherent problems of the Rosas era, the director chose to show the injustices through the ordeals of Camila and Ladislao. First of all, in everyday life, Rosas demanded public showings of loyalty. Every citizen had to wear a bright red ribbon symbolizing their faith in their leader. Slaves, commoners, and even priests had to wear this ribbon. Through the execution of the bookseller, the tyranny of the Rosas regime is clear. He will tolerate to questions to his authority or allow anyone with a dissenti ng opinion to speak without fear of retribution. At the end of the film when the two young lovers are captured, Rosas rears his head again. Wishing to set an example to inspire terror into the masses, he doesnt hold Camilas execution even with the knowledge that she is pregnant. To further illustrate this point, the film makes it appear that Rosas is operating directly in contrast with the blessings of god. While never specific in historical events, overall the films third person look into the regime of Rosas does provide interesting historical insight about life in mid 19th century Argentina. Costumes and settings in Camila illustrate the lengths that the director made to make the film historically accurate. Entertainment wise, Camila isnt the worst foreign film that I have seen, but isnt the best. The story is a bit jumbled at the beginning and for the most part, the plot is entirely predictable.

Surfing An Adrenaline Filled Extreme Sport Essay Example

Surfing An Adrenaline Filled Extreme Sport Essay California are a great way for kids to spend their summer holidays. They get to spend time with their existing friends while at the same time making new friends. One of the best things about these camps Is that the kids get to experience an adrenalin filled extreme sport like surfing. Surfing Is a great way of testing ones swimming skills because at times one Is needed to swim far away from the ocean shore. One can only swim away from the shore if he or she is a great swimmer. However, for the not so good swimmers, they still get to learn the art of doing so. Where else can one learn these skills better than in a camp where there is no much pressure? What Should You Expect? Summer camps In NJ come In all shapes and sizes, there are camps for over 10 year olds, there are camps for teenagers and others for the young adults; those who are over 18 years but not yet 20 years. There Is always something for all ages and for all ablest. Beginners are given special lessons, middle class surfers get their unique lessons with the pros getting their specific lessons. There are also summer camps In California for boys and for girls separately. We will write a custom essay sample on Surfing An Adrenaline Filled Extreme Sport specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Surfing An Adrenaline Filled Extreme Sport specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Surfing An Adrenaline Filled Extreme Sport specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Whatever works for your kid, you will have far too many choices. If your teen is looking to have a blast in their summer holidays, there is no better way than enrolling in a summer camp in Maryland. There are surfing lessons that can match no other. The teens get to learn water etiquette, ocean safety and the icing on the cake, the basics of surfing. Whats the Best Part about These Summer Camps? The best part about these summer camps Is that the camping fee Is Inclusive of the surfing lessons, food and accommodation not to mention daily trips to the beach. How much more would a teen looking to have an adrenalin filled time of his life ask for? Surfing can never be matched by any other sport. Its fun, it gives one a heavenly feeling and its a breathtaking experience. Let your teen attend theyll always look forward to them. Summer camps in NJ are just the best way to spend time during summer. With all the high temperatures and no school to attend, what else would they ask for? The weather Is perfect for engaging in surfing, an adrenalin filled extreme sport that makes you clench your teeth like you are feeling cold even If Its hot. Its a great way of spending time with friends while at the same time making new friends. The camp managers in summer camps in Maryland are surfing enthusiasts and most students. These camps help kids understand surfing while having fun at the same time. The best part of it is that there is something for everyone; beginners, middle class and those who are out Just to have fun because they have already perfected the art.